We list all types of training and educational courseware for self directed study, distance study, short courses, skills training, group study, online study, seminars, workshops etc. Some of the more popular topics in the directory include but are not limited to:

Submit a Request for further course information, quotation, bookings, registrations etc.

classroom

Career Oriented Programs
Diversity Management
Delivery Teams: Customer Service 1/2 day
Debt Collecting
Dealing with Difficult People
Customer Service Excellence for Professionals ISO aligned, DQS endorsed
Conflict Management and Negotiation Skills
Conduct a Disciplinary Hearing
Complaint Handling & Conflict Management
Communication & Presentation Skills
Communication & Presentation Skills
Budgeting for Managers
Assessor (Develop POE on Course)
Assertivenss
Assertiveness & Time management
Assertiveness
Advanced Report Writing
Advanced Project Management Incl. MS Projects
Advanced Monitoring & Evaluation
Advanced Collection Skills and Receivables Management
Admin Assistant
A Secretarys Guide to Meetings and Minute Taking
Effective Business Writing Skills
Effective Sales
Emotional Intelligence & Personal Mastery
Event Management - The Office Professionals Essential Tool Kit
Finance for Non-Financial Managers
Finance for Non-financial Managers
Frontline Customer Service
Hospitality: Customer Service
Human Resource Management
Introduction to Corporate Governance
Key Skills for Effective Managers
Labour Relations & Effective Discipline
Life Skills
Management & Leadership Development
Managing Projects with MS Projects
Managing with Intent - Ian Mann
Mastering Excel for Secretaries and Pas
Meeting & Minute Management
Mentoring & Coaching
Monitoring & Evaluation
Office Administration
Personal Assistant
Personal Assistant & Basic Project Management
Positive Selling
Practical Confidence and Assertiveness Skills
Practical Credit Assesment and Credit Management
Practical PowerPoint for Office Professionals
Problem Solving
Professional Office Management for the forward thinking Secretary. PA or Administrative Personnel
Professional Presentation Skills - Learn to Present with Power and Confidence
Project Management
Project Management for Non-Project Managers
Public Financial Management for Non Financial Managers
Quality & Customer Service
Reception & E-mail Correspondence
Recruitment and Selection
Report Writing
Retail: Customer Service
Service Assistants / Tea Lady 1/2 day
Skills, Techniques & Stratgies for Succesful Telephone Collection
Stock Control
Strategic Planning and Change Management
Stress Management
Submitting Winning Tenders
Supervisory Management
Tea Ladies / Delivery Teams 1/2 day
Team Building
Team Building & Emotional Intelligence
Team Leader
Telephone Etiquette
Telesales
Television and Radio Presentation Skills
The Consumer Protection Act
The Effective Executive Secretary / PA
The Labour Aspects of Management
The Manager
The National Credit Act Workshop
The Orientation to Management Program
The Supervisor
Time Management
Using Excel for Financial Managers
Working with Finance, Accounts and Budgets for Non - Financial Managers

Submit a Request for further course information, quotation, bookings, registrations etc.

© Horntraining.com